3 Ways Your Brand Can Improve Customer Service - by Donna Peeples, CCO of Pypestreams 09/13/2016 With National Customer Service Week approaching, let’s talk about how your brand can make improvements to the experiences you provide to your customers! Nearly every company today is focused on product innovation, pricing and automating various aspects of their business to improve the customer experience. In fact, by 2020, customer experience will be a more dominant competitive differentiator than price and product, according to research by Walker Info. But customer loyalty and retention
With National Customer Service Week approaching, let’s talk about how your brand can make improvements to the experiences you provide to your customers! Nearly every company today is focused on product innovation, pricing and automating various aspects of their business to improve the customer experience. In fact, by 2020, customer experience will be a more dominant competitive differentiator than price and product, according to research by Walker Info. But customer loyalty and retention
