3 Insights to Achieve Great Experiences for All Your Customers! 09/29/2017 When was the last time you were completely delighted by the service you received? What company offered this service and what made it special? While good service can be subjective, many service professionals like you and me are trying to find the best way to meet and exceed the unique needs of all of our customers. In my field – healthcare, the topic is even more personal. And the complexity of healthcare can make it a challenge to achieve great service with each interaction. At Optum, we
When was the last time you were completely delighted by the service you received? What company offered this service and what made it special? While good service can be subjective, many service professionals like you and me are trying to find the best way to meet and exceed the unique needs of all of our customers. In my field – healthcare, the topic is even more personal. And the complexity of healthcare can make it a challenge to achieve great service with each interaction. At Optum, we
